Visitor

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1 Message

Wednesday, August 26th, 2026 4:46 PM

HELP! I NEED SOMEONE FROM THE CORPORATE OFFICE TO CALL ME ASAP

I'm being overcharged for Peacock and I've called several times to get this resolved and no one is doing anything about it.

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Official Employee

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3.2K Messages

8 hours ago

 

user_k8blzq HI there! Thanks for using our Forums and for taking the time out of your day to write us. I am happy to work with you and look into your Peacock concerns. Can you send us a DM with your name and address to get started? 
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "Start new conversation" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

 

(edited)

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