user_5if46l Thanks for creating a post. I'm sorry to hear that we'd be losing your business, but our team should be able to assist with the cancellation. Please send our team a direct message with your full name and address.
Hey @user_on48u9, Thank you for visiting our official Xfinity Forums Community support page. We are sorry to hear you wish to discontinue the services. We would be more than happy to see what available options are listed on the account. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
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Accepted Solution
XfinityRichard
Official Employee
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2.9K Messages
29 days ago
It was a pleasure, @user_5if46l working with you in private and getting you taken care of. In the meantime have a fantastic rest of your day.-Richard
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XfinityThomasD
Official Employee
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1.6K Messages
30 days ago
To send a Direct Message:
Ensure you are logged in
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