FrankFischer's profile

New Poster

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4 Messages

Mon, Dec 14, 2020 11:00 AM

HD Technology Fee

$10.00 per month

Responses

Accepted Solution

CCAndrew

Diamond Problem Solver

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25.9K Messages

6 m ago

If you remove you go back to SD everything
dcfox

Regular Contributor

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326 Messages

6 m ago

What is you question?

CCAndrew

Diamond Problem Solver

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25.9K Messages

6 m ago

That is correct, if you want HD channels

New Poster

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4 Messages

6 m ago

How do I remove HD technology?  I haven't been able to log into anyone that can change my service.

New Poster

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4 Messages

6 m ago

I take your answer is a "yes" and I will still be able to view HD programing

New Poster

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4 Messages

6 m ago

If I cancel HD technology from my service will I still beable to view HD programing? 

dcfox

Regular Contributor

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326 Messages

6 m ago


@FrankFischer wrote:

I take your answer is a "yes" and I will still be able to view HD programing


@CCAndrew answered your question. It is the fee for HD so you will "not" see HD channels. 

Official Employee

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374 Messages

6 m ago

@FrankFischer, thanks so much for taking the time to reach out to us regarding your billing concerns. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your home and we want to do all that we can to assist. We always have offers and options, available for our current customers I would love to get you set up with an account review. Can you please reach out through private message with your first and last name, name on the account if different, service address and account number? If you’re having trouble locating this information, you can also reference our world-class MyAccount app to view all of your account details by the simple touch of your fingertips! Please follow the process here to learn how to obtain that information: comca.st/30x1qW2. 

I am an Official Comcast Employee.
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