@FrankFischer, thanks so much for taking the time to reach out to us regarding your billing concerns. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your home and we want to do all that we can to assist. We always have offers and options, available for our current customers I would love to get you set up with an account review. Can you please reach out through private message with your first and last name, name on the account if different, service address and account number? If you’re having trouble locating this information, you can also reference our world-class MyAccount app to view all of your account details by the simple touch of your fingertips! Please follow the process here to learn how to obtain that information: comca.st/30x1qW2.
@Ayeargin Our team can help. To get started, please create your own public post without your account information. Please provide as many details about your experience as possible. Doing so will auto-open a ticket in our system, and we can assist you in the order your request is received.
Accepted Solution
CCAndrew
Gold Problem Solver
•
25.9K Messages
4 years ago
0
dcfox
Contributor
•
387 Messages
4 years ago
What is you question?
0
0
CCAndrew
Gold Problem Solver
•
25.9K Messages
4 years ago
0
0
FrankFischer
New Poster
•
4 Messages
4 years ago
How do I remove HD technology? I haven't been able to log into anyone that can change my service.
0
0
FrankFischer
New Poster
•
4 Messages
4 years ago
I take your answer is a "yes" and I will still be able to view HD programing
0
0
FrankFischer
New Poster
•
4 Messages
4 years ago
If I cancel HD technology from my service will I still beable to view HD programing?
0
0
dcfox
Contributor
•
387 Messages
4 years ago
@CCAndrew answered your question. It is the fee for HD so you will "not" see HD channels.
0
0
CCMichelle
Problem Solver
•
788 Messages
4 years ago
@FrankFischer, thanks so much for taking the time to reach out to us regarding your billing concerns. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your home and we want to do all that we can to assist. We always have offers and options, available for our current customers I would love to get you set up with an account review. Can you please reach out through private message with your first and last name, name on the account if different, service address and account number? If you’re having trouble locating this information, you can also reference our world-class MyAccount app to view all of your account details by the simple touch of your fingertips! Please follow the process here to learn how to obtain that information: comca.st/30x1qW2.
0
0
Ayeargin
Visitor
•
1 Message
4 years ago
We pay more for HD service and also the insult of a fee to get the very thing we must pay extra for. One example of their double dipping.
(edited)
1
0