Have to pay in person

Question

I have been trying to get this fixed for 5 months I can't pay online I call the customer service they give me a link to pay online which I can't not with the app and when I go to the store I can't use a card have to pay in cash it's really frustrating

XfinityJorge · Answer

user_xb62og Hi there! Thanks for using our Forums and for taking the time to reach us. I understand you are having issues making a payment and we are here to help you through this. Are you getting an error message when you are on the website or through our app?

Billing

user_xb62og

Have to pay in person

XfinityJorge

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