1 Message
Gift card payment
I got gift card for a b-day gift so I could pay my cable bill and Ben I was out of state but when I went to try to pay it wouldn’t accept the payment and now I’m behind on one payment
1 Message
I got gift card for a b-day gift so I could pay my cable bill and Ben I was out of state but when I went to try to pay it wouldn’t accept the payment and now I’m behind on one payment
XfinityJanelle
Official Employee
•
1.3K Messages
4 months ago
HI @user_0199ny Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the ability to use a gift card for payment. I would be more than happy to offer my assistance looking into this further for you. We do not accept gifts cards as a form of payment, due to security concerns.
At this time, Comcast accepts the following major credit cards:
American Express
Discover
Mastercard
Visa
0
0