1 Message
Feeling extremely ripped off
I pay my xfinity bill every month and for some reason it is constantly increasing. I don’t do any add ons or anything like that. My bill went from $100 to $183. You guys are [Edit: Infomatory] and somethings needs to be done.
XfinityAntoine
Official Employee
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1.4K Messages
8 months ago
Thanks for reaching out, user_h6qh3v! I'm sorry you bill jumped up so high with seemly no explanation. It does sound like your contract ended, so the bill jumped up in price. I'd be more than happy to confirm that for you and get you into a plan that's more cost-effective.
In order to get started can you, please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
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• Click "Sign In" if necessary
• Click the "direct messaging" icon or https://comca.st/3lv0gXz
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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user_rwr3h3
1 Message
4 months ago
Same problem and Living on SS makes it difficult for me
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