Expired Refund Debit Card

Hi Xfinity,

I recently tried to use my refund card but realized it is not expired. I tried to use the xfinityrefunds.com to ask for a reissue, but seems like it's not possible online.

Is it possible someone can help me to get this reissued? T

Thanks

Responses

XfinityJanelle

Official Employee

•

1.5K Messages

3 days ago

Hey @user_2bik9f , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the prepaid refund card. I would be more than happy to offer my assistance looking into this further for you. Are you attempting to replace a virtual prepaid card or physical?

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user_2bik9f

Visitor

•

2 Messages

Thanks! A physical card

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3 days ago

0

XfinityJanelle

Official Employee

•

1.5K Messages

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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3 days ago

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Billing

user_2bik9f

Expired Refund Debit Card

XfinityJanelle

user_2bik9f

XfinityJanelle

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