Frequent Visitor
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18 Messages
Ebb question.
I signed up for the ebb and submitted the xfinity form and on another page it was talking about internet essentials but, I am in a contract for blast! 200mbps for $50 a month do I have to change my service to apply for ebb? I received an email confirming my application.
CCMartin
Gold Problem Solver
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2.9K Messages
4 years ago
Hey there, @IAMAlienInside
Thanks for reaching out here over our forums. Just to make sure, have you visited the website, after submitting your application? https://comca.st/2RWFO6P
This is where the rest of your application would be processed through. Let me know if you have any other questions.
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user_500d97
Visitor
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1 Message
4 years ago
I clicked the link to apply for the EBB but it just took me to my account and then it said contact a representative. I tried the chat and it said I don't have TV service but I am an Internet Essentials customer. I tried to call and just kept going through a loop with the automated rep. How can I apply?
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IAMAlienInside
Frequent Visitor
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18 Messages
4 years ago
I only received an email saying Thank you for your order. Am I supposed to receive anything else?
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IAMAlienInside
Frequent Visitor
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18 Messages
4 years ago
I contacted support through the live chat service and they verified that the application was pending but, since then I have not received any response as to if I was approved or not. I contacted live chat 13 days ago.
(edited)
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