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2 Messages
Early Termination Fee
I signed up for Xfinity service six months ago when I lived in Clio. Michigan and recently moved to Ohio for a new job. My new address is not in a Xfinity service area so I had to cancel service. Now, I am being threatened with collections calls because I have not paid the early termination fee. If there was Xfinity service in my new city (Cuyahoga Falls, OH) I would have stayed with Xfinity. I also see that Xfinity is waiving all early termination fees to customers in Pennsylvania, due to Covid-19. I guess Xfinity hasn't heard, Covid-19 hit Ohio and Michigan as well. I don't even recall agreeing to, or signing a two year contract when I started service.
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