Double billing and Comcast will not fix my account - need to take Comcast to court

Comcast double billed me in March of 2025 on American Express and took the payment from my banks account and then turned my account into a credit agency for non payment. I'll have to sue comcast xfinity in conciliation court because they will not correct the problem -

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user_p26bv8

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6 Messages

15 hours ago

Comcast Double billed in March and did not bill in April then turned my bill into a credit reporting agency. I will sue Comcast for DAMAGES and will as conciliation court for $10,000 in damages. NO ONE IN CAMCAST WILL EVER CALL ME BACK OR DISCUSS THIS. THE WORST CUSTOMER SERVICE IN THE WORLD. i'M ALSO ASKING THE ATTORNEY GENERAL IN THE STATE OF MINNESOTA FOR HELP.

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EG

Expert

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113.4K Messages

14 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityJustinC

Official Employee

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1.6K Messages

Hello, @user_p26bv8 thank you for creating a post here of Xfinity Forums. I definitely want to help investigate the double billing and collection concern further. I also understand wanting to get assistance but to ensure you're following the forum guidelines. Please be mindful that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. Sending the unsolicited direct message can cause delays with getting the post routed, and glad to see our awesome expert @EG was able to get your concern moved over to the correct board. Since I'll need to gather some information that we don't want in our public conversation, I'll follow up with you in the direct message.

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13 hours ago

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Billing

user_p26bv8

Double billing and Comcast will not fix my account - need to take Comcast to court

user_p26bv8

EG

XfinityJustinC

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