I am a customer since March of 2026 and maybe about July I received a notice there would be an outage for the day. Since then I’ve yet to receive services
We'll need to take a closer look at your account to see the full picture here. Let's move to our secure direct message channel so that we may locate your account @user_5mkrss. Please send our team a direct message with your full name and service address.
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EG
Expert
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122K Messages
16 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBradM
Official Employee
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1.6K Messages
16 hours ago
@user_5mkrss Do you have a pending install appointment or have you had service and just been without all of a sudden?
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user_5mkrss
Visitor
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2 Messages
4 hours ago
I am a customer since March of 2026 and maybe about July I received a notice there would be an outage for the day. Since then I’ve yet to receive services
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