Visitor
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1 Message
Dispute debt
I want to dispute a debt of $117 I never get a debt with you I paid everything I don’t understand why you report me and affect my credit score if I paid everything delete this debt and get out of the collection report
XfinityJustinM
Official Employee
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1.1K Messages
1 hour ago
Hi @user_32pzy0, we'd be more than happy to look further into your billing concern. Please send our team a direct message with your full name and service address so that we may perform an appropriate account review.
How to Send Us a Direct Message:
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. A "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.
How to: Direct messaging within the forum | Xfinity Community Forum
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