1 Message
Dispute Charge
Hello, I am trying to message or ask how to message a xfinity customer service rep to dispute my charge.
I had to have a technician come and upgrade my device because the previous device would reset itself and disconnect from the internet. This device was an out of date model and I do not feel as if I should have to pay a 100 dollar bill for an out of date device that xfinity gave me not working.
The device was not damaged by me and was only owned for one month.
CCAntoine
Retired Employee
•
1.4K Messages
2 years ago
Hey there, @user_d56368! Thanks for taking the time to reach out. I'd be more than happy to look into this and see what I can do to help. In order to get started can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?
0
0