Deals for existing customer

I have been a customer for 11 years. I have both internet and mobile. What promotions can I get now?

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XfinityRoberto

Official Employee

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2.5K Messages

5 hours ago

Hi there and welcome to Comcast @user_puqlzi. Thank you so much for being a loyal customer for 11 years! We truly appreciate your continued trust and for choosing us for both your internet and mobile services. Your loyalty means a lot to us, and I’d be happy to take a look at the promotions and offers currently available for you and see what options may be a good fit.

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user_puqlzi

Visitor

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2 Messages

Ok. Should I message you?

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2 hours ago

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XfinityJorge

Official Employee

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3.3K Messages

Yes please! Follow the steps below to get started.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon

Click the "Start new conversation" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

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1 hour ago

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