Visitor

 • 

1 Message

Thursday, June 4th, 2026 4:07 PM

Customer support

Hello,

please cancel my internet service.

I have moved to another state for work and Xfinity isn’t available in my new area. 

thanks! 

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Selected Oldest First

Official Employee

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2.3K Messages

16 hours ago

Hi there, @user_tnh91p. Thanks for reaching out to us here on the Community Forum. Congrats on your move! Sorry to hear you'll be leaving us, but we can help close out your account. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

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