Hi there! We can certainly point you in the right direction.
If you'd like to submit a written complaint by mail, you can send it to:
Comcast Cable Communications, LLCATTN: Customer Correspondence 1701 John F. Kennedy Blvd. Philadelphia, PA 19103
When writing your letter, we recommend including your full name, service address, account number, and a detailed description of your concern so it can be reviewed as efficiently as possible.
That said, if you're willing to share a little more about what's going on, we'd be happy to take a look for you here first. We’re part of the corporate Digital Care team and have access to review your account, investigate concerns, and work toward a resolution with you. If there's anything we can do to help, we're here for you.
XfinityAirelle
Official Employee
•
3.3K Messages
8 hours ago
Hi there! We can certainly point you in the right direction.
If you'd like to submit a written complaint by mail, you can send it to:
Comcast Cable Communications, LLCATTN: Customer Correspondence
1701 John F. Kennedy Blvd.
Philadelphia, PA 19103
When writing your letter, we recommend including your full name, service address, account number, and a detailed description of your concern so it can be reviewed as efficiently as possible.
That said, if you're willing to share a little more about what's going on, we'd be happy to take a look for you here first. We’re part of the corporate Digital Care team and have access to review your account, investigate concerns, and work toward a resolution with you. If there's anything we can do to help, we're here for you.
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