Visitor
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1 Message
Current vs New Plan Costs
My current plan is an unlisted one for 400Mbps 79.99/month but the $25 Xfi Complete puts it at $95 after the $10 off for paperless. The current 1Gb plan is $85/month and says it comes with unlimited data, the main reason for Xfi Complete. So I am trying to confirm that switching to this would indeed be $85/month total instead of $95/month total without any other unexpected costs. Can someone confirm this?
EG
Expert
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119.3K Messages
3 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJorge
Official Employee
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3.1K Messages
3 days ago
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start new conversation" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
(edited)
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