Visitor
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42 Messages
Credit
I was without cable tv from Thursday 17July until Xfinity employee came on tuesday 21 july. So 5 days with no tv and all I got was a $17 credit
Visitor
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42 Messages
I was without cable tv from Thursday 17July until Xfinity employee came on tuesday 21 july. So 5 days with no tv and all I got was a $17 credit
XfinityDemitrius
Official Employee
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2.8K Messages
17 hours ago
Hi @user_2a9b63, Thank you for visiting our official Xfinity Forums Community support page. I am glad to hear that you were able to get your services fixed and restored. With the credit received, that would be for the time without services. We do not issue service adjustments for loss of time, work, or inconvenience. Credit is based on the daily cost for the specific service. When the credit is received, it can take up to 24-72 hours for it to post on the account.
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EG
Expert
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119.6K Messages
3 hours ago
Concern moved here to the Billing help section.
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