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A $32.00 credit has been applied to your Xfinity account. To view details, visit My Account at https://t.xfin.me/8B3D780

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Msg&DataRatesMayApply 32 credit was added to my account my an agent but than it got removed hours help me.

A $32.00 credit has been applied to your Xfinity account. To view details, visit My Account at https://t.xfin.me/8B3D780

Txt help or stop

Msg&DataRatesMayApply

Responses

U

user_248a90

2 Messages

9 months ago

When I talk to chat agent they are absolutly horrible and just try to sell me their xfinity Mobile plan.

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XfinityDena

Official Employee

•

2K Messages

I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel @user_248a90 . I can tell you have not had the best experience and I assure you I am here to do everything I can to turn this around. We appreciate your signing up to be a part of the Comcast family, and I want to be sure we can get everything figured out for you with your credit. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!

- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

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9 months ago

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user_248a90

Credit removed

user_248a90

XfinityDena

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