1 Message
Credit one Account
Question is there a limit on the amount your account can have a credit? I've tried to make 2 additional payments and they have not been accepted.
1 Message
Question is there a limit on the amount your account can have a credit? I've tried to make 2 additional payments and they have not been accepted.
XfinityDemitrius
Official Employee
•
1.4K Messages
5 hours ago
Hey @user_1o4lcr, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity account and billing. We are not aware of any credit balance limit for an account. I typically overpay my bill every month and typically pay early, so I always have a credit balance on my next Xfinity billing statement. What error code or message are you receiving when making a payment?
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