Visitor
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2 Messages
Credit for internet outage
For 3 weeks my internet was down for most of the time. I had 3 techs out. The first 2 did not solve my issues, the 3rd one did as it was a problem line outside at the pole. Now I am being charged for the tech (i thought i wouldnt be since the issue was not inside my home) and i would like a credit for all the days we h had no service. Please let me know how to proceed
XfinityJorge
Official Employee
•
3K Messages
3 hours ago
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