Visitor
•
1 Message
courtesy adjustment
I received a letter about the courtesy adjustment for sporting events and broadcasts from April -December 2020 due to COVID-19 pandemic. This is what the letter says. I will be thankful for any adjustment you do.
krwilliams4223
Contributor
•
17 Messages
4 years ago
Use link: https://www.xfinity.com/support/account-management/courtesy-adjustment
7
0
EG
Expert
•
111.5K Messages
4 years ago
Concern not "Channels And Programing" related.
Post moved here to the proper help section for assistance.
0
0
user_ad1713
Visitor
•
1 Message
4 years ago
user_1713
I too received a letter about the courtesy adjustment events and broadcasts from April-December 2020 due to COVID-19 pandemic. This is what the letter
says. I no longer receive service from you, this adjustment is available to me because I paid these fees earlier this year as a Xfinity customer.
Please advise as to what other form I have to fill out for this adjustment.
Thank you
User_ad1713
1
0
user_bfa449
Visitor
•
1 Message
4 years ago
Why would you send out a letter saying I am eligible to receive a courtesy adjustment when the link I followed to fill out the form says I am not eligible for this adjustment?!!!
Your company makes it impossible to do anything in a simple manner which is one reason I'm no longer a COMCAST XFINITYcustomer.
1
0
user_dc2641
Visitor
•
1 Message
4 years ago
I also received a letter regarding the courtesy adjustment for sporting events and broadcasts from April -December 2020 due to COVID-19 pandemic. This letter says I must make this request by filling out the form by September 20th 2021.
The letter also states that while I no longer receive service from Xfinity, the adjustment is available to me.
1st of all the website does not work for me and 2nd I am still receiving service from Xfinity and not sure why this letter I received says I’m no longer an Xfinity customer. I have had continuous service with no gaps since 2019. I looked at my previous bills and don’t see any adjustments.
Please let me know what steps I need to take to receive my adjustment. Thank you
1
0
user_6de346
Visitor
•
1 Message
4 years ago
why isnt the link opening to complete my request????
1
0