Visitor
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1 Message
Courtesy Adjustment
I received a letter today regarding a courtesy adjustment of $23.58. How do I go about getting the adjustment?
Visitor
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1 Message
I received a letter today regarding a courtesy adjustment of $23.58. How do I go about getting the adjustment?
Official Solution
XfinityBrie
Official Employee
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387 Messages
7 m ago
Thank you for reaching out! To confirm, did the letter state an adjustment has already been applied to the account or did it state the account is eligible for an adjustment.
We have been sending out notices for cable subscribers regarding the Regional Sports Fee for 2020. Due to the unique circumstances of the coronavirus (COVID-19) pandemic, many professional sports were not played or broadcast this year (2020 into 2021). In response to this situation, we’ve been working with the regional sports networks to secure refunds wherever possible.
If you paid the Regional Sports Network Fee this year, we intend to offer you 100% of the refund we receive as a courtesy adjustment on your bill. As we continue to work with regional sports networks, we will communicate more details in the coming months. https://comca.st/3cfjc9u
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user_12b196
Visitor
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1 Message
7 m ago
Letter states even though I’m no longer a customer,would like to know if the amount of adjustment 23.58 could be put in my account since I paid my fathers bill and he is deceased?
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user_5220f3
Visitor
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2 Messages
7 m ago
how do i get the adjustment stated in your letter
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user_5220f3
Visitor
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2 Messages
7 m ago
how dp iget my adjustment?
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user_cc1fd1
Visitor
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1 Message
3 m ago
I just received a letter about the rebates for the sports regional channel that they were giving credit because they didn’t play from April 2020 until Dec 2020 and I can’t seem to find the form that it says to fill out
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