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1 Message

Sunday, January 18th, 2026 4:14 PM

Cost Increase

Why did my Plan cost, services cost And TV Video cost raise my bill $11.21 when I have a contract with Xfinity until November 2026?

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Official Employee

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2K Messages

2 hours ago

Hey @user_16a27e , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your bill. I would be more than happy to offer my assistance looking into this further for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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