user_6m3w26 Thanks so much for reaching out to us here today with your concerns! It can take up to 30 days for your credit reoprt to update, then the debt will show Paid In Full. Please let me know if you have nay other questions!
Thank you for reaching out to us @user_6m3w26! Could you please send our team a direct message with your full name and full address? We’d like to take a further look at your account. To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging Click the "New message" (pencil and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityBrianH
Official Employee
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1.3K Messages
1 month ago
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user_6829c6
Visitor
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2 Messages
17 hours ago
I have a dept dispute as well. I’m trying to get in cleared so I can signup for Xfinity Mobile. My name is [Edited: Personal Information].
(edited)
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