1 Message
Collection Account
I have a past due balance of $477 that has been sent to a third party collection agency. I want to pay this balance through Comcast, and have Comcast recall the debt from the collection agency. Is this possible?
1 Message
I have a past due balance of $477 that has been sent to a third party collection agency. I want to pay this balance through Comcast, and have Comcast recall the debt from the collection agency. Is this possible?
XfinityJeniece
Official Employee
•
2.4K Messages
2 months ago
Hey there, user_d5jf2l, thanks for reaching out through Xfinity Forums regarding your account. You would be able to make a payment through Xfinity for the balance owed on your account. Here is a link with the ways you can process that payment, https://www.xfinity.com/bill-pay.
Keep in mind, once you make the payment it will take around five business days for the payment to be updated with the collection agency. Your payment is reported to the credit bureau to update your report as paid in full within 90 days from the date of the payment. If you need to set up a payment arrangement you would need to reach out to the collection's agency directly for assistance. Let us know if you have any additional questions.
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