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1 Message
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Why has my bill increased , I have not added any additional channels. Also, I am a student with a limited income . I was paying $85.00 per month no it is $115.00
Visitor
•
1 Message
Why has my bill increased , I have not added any additional channels. Also, I am a student with a limited income . I was paying $85.00 per month no it is $115.00
EG
Expert
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114.1K Messages
3 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityFrank
Official Employee
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1.8K Messages
3 days ago
Hi there, @user_n6uayv! Thanks for reaching out to us here on the Community Forum. The most common reason that your bill would increase is because you may have come off of a promotional rate. In the spirit of transparency, we provide a listing of the active promotions, the amount saved, and the end date on each and every billing statement. It would be under your services in green text. If you are doing paperless billing, you can check your statements with the directions here : https://www.xfinity.com/support/articles/view-xfinity-billing-history. Have you checked to see if that may be the case here?
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