Hi there, @ZxnkaiQ! Thanks for reaching out to us here on the Community Forum! We would be happy to assist! What seems to be going on with your billing?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I see, @ZxnkaiQ. Let's go ahead and check into it further then! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address. Thanks!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
EG
Expert
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106.4K Messages
2 months ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityFrank
Official Employee
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954 Messages
2 months ago
Hi there, @ZxnkaiQ! Thanks for reaching out to us here on the Community Forum! We would be happy to assist! What seems to be going on with your billing?
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