Visitor
•
3 Messages
Charges on bill for tv boxes and remotes
I recently started to return my boxes to save money and started using xfinity stream. My latest bill says I have 3 boxes, but I only have the DVR box left. I used to have 5 but returned 4 the the xfinity store near my house. Why am I still being billed for 3, it should only be 1.
XfinityJorge
Official Employee
•
3K Messages
3 years ago
Hello @user_a0c3ad thanks for using our Xfinity Support Forums to contact our team. We are happy to look into the bill and go over any charges for equipment. Please send us a private message wit your name and service address to get started. Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0