Skip to main content

    Support

    Offers

U
user_0cqfo8
1st Topic

Visitor

 • 

1 Message

Thursday, June 12th, 2025 7:31 PM

Charged twice for now wifi pass and it's not letting me connect any devices

I purchased the now wifi pass on June 7th and it has not worked since. I have chatted with several agents who were not able to resolve the issue. Should i make a report for fraud charges on my bank card since it was charged for a service I don't have

Question

 • 

Updated 

1 day ago

10

1

0

XfinityVictor

Official Employee

 • 

1.4K Messages

1 day ago

 

user_0cqfo8 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

0

0

forum icon

New to the Community?

Start Here