Visitor
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1 Message
Charged after account has been closed
I canceled my account last January but I've been charged every month. I've been calling customer service and they can't solve my issue, they assure me every time that I won't get charged but still, next month I get charged.
XfinityOrlandoM
Official Employee
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3.4K Messages
2 months ago
@user_7b1rl5
Thanks for reaching out to us, please be mindful that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
Since we already have you on the direct message platform was continuing the conversation there as I look forward from hearing from you as I have sent you a message
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