Visitor

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1 Message

Monday, June 1st, 2026 2:26 AM

Charge for no service

Never had service but got a charge on my account 

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Expert

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118.2K Messages

14 hours ago

The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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276 Messages

13 hours ago

Hello @user_b796vg and thank you for posting your concern on our Xfinity Community forums.  

Are you stating you never had services but received a bill from Xfinity or that you never had services but noticed a charge on a banking account or credit card from Xfinity? 

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