Visitor
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1 Message
Changes in Bill
My bill has been $55.90 for a year, now it's $75.90 and I didn't sign up for anything else, I haven't added anything, it's the same, so why has my bill increased? Everything is on auto pay and paid on time.
Visitor
•
1 Message
My bill has been $55.90 for a year, now it's $75.90 and I didn't sign up for anything else, I haven't added anything, it's the same, so why has my bill increased? Everything is on auto pay and paid on time.
XfinityJeniece
Official Employee
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3.4K Messages
2 days ago
Hey there, @user_l0w7jx, thanks for reaching out through Xfinity Forums regarding the changes on your bill. I would be happy to check on the status of your bill and go over the details with you. You have reached the right place!
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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