Visitor

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2 Messages

Wednesday, January 14th, 2026 5:07 PM

Change payment card on file

Change card on file.

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Official Employee

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2.2K Messages

7 hours ago

 

user_r07vs7 Good morning! Thank you for reaching out to our Xfinity Forums Team. I'd be happy to help you get your payment method on file updated. May I ask if you are getting an error when trying to update it on your end? Can you please provide a bit more details? 

 

Visitor

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2 Messages

@XfinityKassie​  when I input my request, I recieved no action nor response.

Official Employee

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3.6K Messages

Thank you for sharing. Are you updating an automatic payment or just adding a new card on file for a one time payment, @user_r07vs7

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