Visitor
•
1 Message
Change my bill price.
Good afternoon, it is unfair to pay $95 when i have been a customer so many years and new customers get the $50 deal. I am considering changing providers.
Visitor
•
1 Message
Good afternoon, it is unfair to pay $95 when i have been a customer so many years and new customers get the $50 deal. I am considering changing providers.
XfinityJorge
Official Employee
•
2.8K Messages
9 hours ago
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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