Visitor
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1 Message
Change Bill Due Date error
Having issues accessing the "Change bill due date" page. I've tried using Edge, Chrome, Firefox, and the mobile app to do this (and tried clearing cache for browsers/reinstalling the app for mobile) but get the same error: "Looks like something went wrong. Please reload the page and try again."
CCSean1
New Problem Solver
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318 Messages
2 years ago
Hello @user_5e0737, thank you for taking the time to reach out to us on the forums. I appreciate you leaving us such a detailed message on what you have tried thus far to resolve the issue. Please send us a direct message with your first and last name and address, so we can help!
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user_c58513
2 Messages
2 years ago
I'm not even sure why this error would exist when users need to change their information. It's been going on for years, you figure someone would have been aware of it on the billing pages and done everything they can to make sure this error doesn't happen at all. It really shouldn't happen at all. Very unprofessional, you'd get more help if the error message was 'LOL, LMAO'
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