U

Visitor

 • 

1 Message

Monday, June 30th, 2025 3:55 PM

Cancelling Service

Dear Xfinity customer sevice,

Hello. Hope this letter finds you well. I am cancelling my internet service as I'm moving out from my current address. I no longer need Xfinity service at the new place, and I’d like to cancel everything. Can you walk me through the cancellation process?

Sincerely,

User :)

Junsung Yang

Official Employee

 • 

1.4K Messages

20 hours ago

 

user_ymaqsi Hey there. We can assist in disconnecting your Xfinity account. Will you please send our team a direct message with your full name and full address?
~~~~
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

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