Cancellation of wifi now pass

hey I was subscribed to the wifi now pass but i recently bought wifi and didn’t need it anymore. it ended up charging me today and i don’t even use it. please cancel my subscription please and thank you

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XfinityQuemekia

Official Employee

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690 Messages

2 months ago

Hi there @user_quhyhs, thanks for reaching out to our Xfinity Community Forum for support! I hope the day has been going smoothly on your end. To cancel a Xfinity NOW Wi-Fi Pass, either go to the Xfinity NOW Portal at xfinity.com/now to manage and cancel your service or find the unsubscribe link in the confirmation email you received when you signed up for auto-renewal.

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user_tudzdn

Visitor

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1 Message

18 hours ago

I want to cancel my hotspot pass because i have WiFi essentials and no longer need the hotspot pass

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XfinityEricB

Official Employee

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2.7K Messages

user_tudzdn Hotspot pass is a prepaid service that we wouldn't have the ability to turn off on this platform, but the Xfinity assistant should be able to help. You can also call the prepaid team at 1-855-757-7372. They would be the team that can assist with the request.

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15 hours ago

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Billing

user_quhyhs

Cancellation of wifi now pass

XfinityQuemekia

user_tudzdn

XfinityEricB

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