Visitor

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1 Message

Monday, September 8th, 2025

Cancellation notice

I received an email saying I canceled service but I didn’t

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Official Employee

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1.7K Messages

7 days ago

Hi there, @user_7z6jsx! Thanks for reaching out to us here on the Community Forum. We can check and see what the status of your account is. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

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