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user_nhni71
1st Topic

Visitor

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2 Messages

Tuesday, December 2nd, 2025 7:56 AM

Canceling HBOMax

I would like to cancel my HBOMax subscription through Comcast in order to sign up directly in order to get the $2.99/Mo. Black Friday deal they are offering right now.

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Updated 

3 hours ago

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XfinityAmira

Official Employee

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4.7K Messages

3 months ago

HI user_nhni71! Thanks for visiting our Xfinity Forum. We value you as a customer, and please know my team is always here to support you. To further assist you with this HBO Max concern, please send us a Direct Message. Here are the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message icon” (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

 

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Sansche5

Visitor

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2 Messages

5 hours ago

How can I cancel hbomax from my account. Thanks called they have a wrong credit card for me hope you can help brinxbaby

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Sansche5

Visitor

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2 Messages

4 hours ago

HBOMAX does not meet my needs want to cancel

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XfinityJustinM

Official Employee

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578 Messages

We should be able to get that cancelled for you if you are being billed through Xfinity, @Sansche5. Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.

To send a "Direct Message" to Xfinity Support:
 Click "Sign In" if necessary
 Click the "Direct Messaging" icon 
 Click the "New message" (pencil and paper) icon
 The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
 - An "Xfinity Support" graphic replaces the "To:" line
 Type your message in the text area near the bottom of the window
 Press Enter to send it.

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