Visitor

 • 

1 Message

Tuesday, March 3rd, 2026 9:55 PM

Cancel service

I need to cancel my service.

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Selected Oldest First

Official Employee

 • 

3.3K Messages

9 hours ago

 

Hello, user_8z3qzi. Thank you for reaching out to us here for help to cancle your services. Please send us a message. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

 

Official Employee

 • 

2.5K Messages

2 hours ago

Thank you for taking the time to reach out and share your experience @user_8z3qzi. I am glad that we were able to help review the account and services. With your interest in our NOW Internet service, we do not provide billing and troubleshooting support for that product. If you need any assistance with the NOW Internet service, you can reach out to the dedicated team by Clicking Here. Thank you for choosing Xfinity. 

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