U

Saturday, December 7th, 2024 8:55 PM

Cancel service

Cancel service @ [Edited: Personal Information] both internet and wireless along w mobile. Cancel a services .email [Edited: Personal Information]

Official Employee

 • 

698 Messages

19 days ago

@user_l8vqga Thanks for adding a post to the community. If you notice it is private, that is due to the personal information that was posted publicly. Send us a direct message with your full name and complete service address to “Xfinity Support”, so we can capture your information privately. To do so, click on the message icon located at the top right of this forums page.
 

Here's the detailed steps to direct message us:
 

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

forum icon

New to the Community?

Start Here