Cancel Service Plan

Good afternoon @user_hwc2dl. You've reached the right team to help you with your request to cancel service. If you could send our team a direct message with your full name and full address, we can get started. 
 

To send a "Direct Message" ("Private") message:

• Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

Thank you, @user_hwc2dl for using the Xfinity Forums for your issue. We are sorry to see you go but everything with the request has been completed. Feel free to reach out to us in the future if you have any other concerns, and have a great day!