Visitor

 • 

2 Messages

10/01/2026 1:43 PM

Closed

Cancel Paramount +

How do I cancel Paramount + without a cable box?  There is no way for me to do it on the app.

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Official Solution

Official Employee

 • 

3.6K Messages

49 minutes ago

@user_jvv8sw

Thank you for working with us! We canceled your Paramount+ subscription and found a new package that keeps your internet speed while saving you $37.61 a month, or $451.32 a year! We also helped with your Peacock upgrade and reviewed the equipment return steps.\

 

If you need help in the future, please create a new public post without any personal information, and our team will be happy to assist!

(edited)

Official Employee

 • 

3.6K Messages

4 hours ago

 
Hi there! We can help you figure out how to cancel Paramount+ without a cable box. Is the subscription charge listed on your Xfinity bill, or are you billed directly by Paramount+ or another provider? That will help us point you to the right cancellation steps.

Visitor

 • 

2 Messages

The subscription charge is listed on my Xfinity bill

Official Employee

 • 

3.6K Messages

 

user_jvv8sw

Thank you for confirming! We can take a closer look at your Paramount+ subscription and help with the cancellation. Can you please send us a direct message with your full name and service address?

 

How to send us a direct message:

  • Click “Sign In” if necessary.

  • Click the “Direct Messaging” icon.

  • Click the “Start new conversation” icon, which looks like a pencil and paper.

  • In the “To:” line, type “Xfinity Support.”

  • As you type, a drop-down list will appear. Select “Xfinity Support” from that list.

  • An “Xfinity Support” graphic will replace the “To:” line.

  • Type your message in the text area near the bottom of the window.

  • Press Enter to send it.

How to: Direct messaging within the forum | Xfinity Community Forum

Talk to you there!

 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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