Visitor
•
1 Message
Cancel Internet Service
I would like to cancel my Internet service; next available call back is showing as 5 days from now, Saturday March 7th, I would like to cancel it today without having to call.
Thank you!
Visitor
•
1 Message
I would like to cancel my Internet service; next available call back is showing as 5 days from now, Saturday March 7th, I would like to cancel it today without having to call.
Thank you!
XfinityJanelle
Official Employee
•
2.1K Messages
2 months ago
Hey @DoHxBoY Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your service. I would be more than happy to offer my assistance looking into this further for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
Please also note that sending unsolicited private messages to myself or any other user is a direct violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so. This is just a heads up for future reference, but I look forward to further assisting you.
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