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nuraman00
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1st Reply

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16 Messages

Sunday, November 19th, 2023 10:58 PM

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Can I access Disney+ through xfinity.com?

Can I access Disney+ through xfinity.com?  Can I subscribe to it through xfinity.com, without going through my box?

And how much is pricing?

Question

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Updated 

1 year ago

1.1K

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XfinityJohnG

Official Employee

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1.6K Messages

1 year ago

Thank you for reaching out to us here @nuraman00. You can order and access Disney+ from your cable or Flex box, there is not an option through the Xfinity.com site. You can also visit the https://www.disneyplus.com/ site to order the service and see the pricing information. 

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nuraman00

Contributor

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16 Messages

Are the prices the same, whether I order through my cable box or through disneyplus.com?

If I order, then cancel before the month is over, will I get a partial refund?

I have a Tivo, can I order it through there?

1 year ago

0

XfinityJohnG

Official Employee

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1.6K Messages

1 year ago

The prices would be the same if you order that from their site or from the cable box @nuraman00. You would not be able to order that through a Tivo. You would have to check o the Disney site for any information on their refund policy. 

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user_sa2wlx

1 Message

1 year ago

I can't resubscribe to Disney plus . I keep getting . Sorry something went wrong try again later

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XfinityJeniece

Official Employee

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3K Messages

Hey there, @user_sa2wlx, thanks for reaching out through Xfinity Forums regarding Disney+. I love watching all the Disney movies available, so I definitely want to ensure that your subscription is working. Here is a link with all the details with regard to accessing Disney+ on the box, https://www.xfinity.com/support/articles/disney-plus-on-x1-flex. Have you tried accessing Disney+ on another device to resubscribe to see if that works?

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1 year ago

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