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waterfall5114
1st Topic

Visitor

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1 Message

Monday, August 18th, 2025

Billing

Your avoidance of my repeated letters is unconscionable.  I am not paying for any service I didn't receive.  You should be crediting me the complete overbilling as well as my time spent on the phone with your reps.  
I have repeatedly sent you letters - you don't answer. 

Question

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Updated 

3 days ago

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XfinityAirelle

Official Employee

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2.8K Messages

3 days ago

 

waterfall5114 Hello. Thanks for taking the time to post. Our team is not aware of any letters you have sent, but we would be happy opt help with the concerns you have. Can you tell us more about the issues you are having with service and/or your account? 

 

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EG

Expert

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112.8K Messages

3 days ago

The concern is not "E-mail" help related............ Topic moved here to the proper help section.

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