@MissyWendy64 Apologies for the issue and the experience that you described above.
I can assure you that our team processes payments quckly and very soon after they are received.
I can share from the USPS website https://www.usps.com/ the below the language at the top of their website in a red banner:
ALERT: USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE.
I also see a research inquiry into your recent payment with the right teams opened on January 3. Let me know if you need that ticket # and I can send it to you via Private Message.
Apologies again and thanks for your patience.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Solution.
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CCTeds
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5 m ago
@MissyWendy64 Apologies for the issue and the experience that you described above.
I can assure you that our team processes payments quckly and very soon after they are received.
I can share from the USPS website https://www.usps.com/ the below the language at the top of their website in a red banner:
ALERT: USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE.
I also see a research inquiry into your recent payment with the right teams opened on January 3. Let me know if you need that ticket # and I can send it to you via Private Message.
Apologies again and thanks for your patience.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
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