Fri, Jan 8, 2021 10:00 AM
5 m ago
@MissyWendy64 Apologies for the issue and the experience that you described above.
I can assure you that our team processes payments quckly and very soon after they are received.
I can share from the USPS website https://www.usps.com/ the below the language at the top of their website in a red banner: ALERT: USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE.
I also see a research inquiry into your recent payment with the right teams opened on January 3. Let me know if you need that ticket # and I can send it to you via Private Message.
Apologies again and thanks for your patience.