Billing statement

This message appears on my account...

Your bill is ready

Your November 10 bill is now available View bill details (PDF)

However, when clicking on the View bill details (PDF) link, it brings up my October 10 bill and my November 10 bill is nowhere to be found.

What gives?

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Responses

XfinityAirelle

Official Employee

•

2.1K Messages

2 years ago

Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, you must be signed in. Please click the chat icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

2

0

LynchMob66

Regular Visitor

•

12 Messages

@XfinityAirelle "Please click the chat icon in the top right of the page next to the bell" On what page at what address is there a "chat icon in the top right of the page next to the bell"?

2 years ago

0

XfinityAirelle

Official Employee

•

2.1K Messages

This icon should be on everypage you navigate on our forum. You can check the screenshot below for reference!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

2 years ago

0

Billing

LynchMob66

Billing statement

Your bill is ready

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