Hey there, user_9veihl! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I completely understand the need for wanting to ensure the services including billing are as expected. There are many factors regarding increases that could be promotion ending, taxes/fees increasing. Have you confirmed any changes/pricing within the full statement? Please let us know if you have any other questions/concerns. We are happy to help.
user_9veihl, You may have your account set up for paperless billing. If you want to change that you can do so by going to xfinity.com/myaccount, or by using the Xfinity App and changing your preferences.
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XfinityAdrienne
Official Employee
•
1.1K Messages
2 days ago
Hey there, user_9veihl! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I completely understand the need for wanting to ensure the services including billing are as expected. There are many factors regarding increases that could be promotion ending, taxes/fees increasing. Have you confirmed any changes/pricing within the full statement? Please let us know if you have any other questions/concerns. We are happy to help.
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